1. General provisions, definitions
1.1 These terms and conditions (hereinafter the "T&C") govern the rights and obligations of the seller in the sale of goods to the buyer based on the buyer's order. They apply to all sales and to all legal relationships arising in this connection between the seller and the buyer. The seller is a Slovak commercial company; the relations between the contracting parties are governed by these T&C and the Slovak Commercial Code in force; the application of consumer protection rules is excluded, as the buyer is not a consumer.
Deviations and amendments to these terms are permissible provided both parties agree in writing.
1.2 Seller:
- AREDO s.r.o.
- Registered office: Radlinského 29, 052 01 Spišská Nová Ves, Slovak Republic
- Company ID (IČO): 50974513
- Tax ID (DIČ): 2120544305
- EU VAT ID: SK2120544305
- Registered in the Commercial Register of the City Court Bratislava III, Section Sro, File No. 141492/B
- Email: info@torkemotor.eu
1.3 Buyer: a business entity (legal person or self-employed natural person with an assigned company / business registration number) who shows interest in purchasing goods and products offered by the seller in person or through the website www.torkemotor.eu.
1.4 For the purposes of these T&C, goods means any product offered by the seller for sale - in particular new engines and parts for commercial vehicles.
1.5 The sale is governed by the generally binding legal regulations of the Slovak Republic, in particular by the Commercial Code and Act No. 79/2015 Coll. on waste, as amended.
2. Order of goods
2.1 An oral, written or electronic order placed by the buyer is considered a proposal to conclude a purchase contract. Purchasing goods through the website www.torkemotor.eu is not conditional on prior registration of the buyer. The order must contain the buyer's identification data including the company / business registration number and must be made on the basis of a specific offer from the seller. The seller is not liable for damage caused by the entry of incorrect data in the order. Where a contractual relationship arises, the buyer is obliged to comply with these T&C and is bound by them. In the event of a clash between several sets of terms and conditions, only these T&C shall apply to the relevant contractual relationship.
2.2 The contract is concluded by the seller's written confirmation of the order. A confirmation sent by post or email is also deemed proper written confirmation of the order.
2.3 Changes to the concluded contract are only possible by a written amendment signed by both contracting parties; communication by email is also considered a written form.
3. Price and payment terms
3.1 The prices of the products listed on the seller's website www.torkemotor.eu represent the final price in euros, unless the seller states otherwise.
3.2 The agreed price includes the cost of packaging the goods, including the packaging material used, which is non-returnable, unless the contracting parties agree otherwise.
3.3 The seller is not registered for VAT (non-VAT payer under Slovak law).
3.4 Payment is split into two instalments and is made exclusively by bank transfer:
- 50 % advance payment based on the issued proforma invoice - due within 7 days of its delivery. Once the advance payment is credited to the seller's account, the order is bindingly confirmed and the goods enter preparation.
- Balance of 50 % - due on delivery of the goods, no later than the day of receipt of the goods by the buyer. On delivery, the seller issues a final invoice with the requirements of a tax document for the full price (the advance payment is offset).
3.5 Other payment methods (cash on delivery, cash, card payment) are not accepted.
3.6 If the buyer is in default with the payment of an invoice, the seller reserves the right to charge a contractual penalty of 0.05 % of the amount due for each day of delay. This provision does not affect the seller's right to claim damages.
3.7 The goods remain the property of the seller until the price is paid in full (retention of title under § 445 of the Slovak Commercial Code).
4. Delivery deadline, delivery terms
4.1 The seller undertakes to use its best efforts to comply with the agreed delivery deadline. The standard delivery deadline is up to 5 working days after the advance payment is credited to the seller's account; for special orders, the agreed deadline applies, but no later than 30 days. In the event of delay in delivery, the contracting parties may subsequently agree on a reasonable extension of the deadline. If no agreement is reached, the buyer is entitled, at its option, to withdraw from the contract or to claim a reasonable price reduction.
4.2 The risk of damage to the goods passes to the buyer at the moment the goods are handed over to the buyer or to the first carrier.
4.3 The seller reserves the right to cancel the order due to the goods being sold out or unavailable, in which case it will refund all payments received to the buyer without undue delay.
5. Transport of goods
5.1 The contracting parties agree that transport must always be carried out by a safe means of transport with a covered loading area providing sufficient protection of the goods against moisture, rain and direct sunlight.
5.2 The delivery address corresponds to the address provided by the buyer in its order. The billing and delivery addresses may differ.
5.3 The buyer is obliged to take delivery of the goods and undertakes to follow the procedure corresponding to the relevant form of delivery.
5.4 Delivery within the EU is included in the price. The ordered goods can be delivered by:
- Courier service - delivery of the ordered goods directly to the chosen address.
- Seller's own transport - delivery of the ordered goods directly to the chosen address.
- Collection in person - by prior arrangement at the seller's registered office (Radlinského 29, Spišská Nová Ves, Slovakia) on working days between 8:00 and 17:00.
5.5 If the goods are delivered by courier, the buyer is obliged to inspect any visible defects of the packaging and the integrity of the shipment on the day of receipt. Later-discovered packaging damage will not be taken into account. The buyer is obliged to report any damage to the seller no later than 24 hours after receipt of the shipment by email: info@torkemotor.eu.
6. Defects of goods and liability for defects
6.1 The seller undertakes that the goods it ships will be of the required quality and quantity, free of defects within the meaning of § 422 et seq. of the Slovak Commercial Code.
6.2 Visible defects and quantity defects must be reported by the buyer to the seller without undue delay after receipt of the goods, no later than within 14 days. Hidden defects must be reported by the buyer without undue delay after their discovery, but no later than the expiry of the warranty period (Article 7).
6.3 The complaint must be made in writing - by email to info@torkemotor.eu or by post to the seller's registered office. In the complaint, the buyer states the order identification, the description of the defect and the requested form of remedy.
6.4 The buyer's claims arising from defects in the goods are governed by § 436 et seq. of the Slovak Commercial Code. In the case of a material breach of contract, the buyer has the right to choose between: repair, replacement of the goods, a reasonable price reduction or withdrawal from the contract. In the case of a non-material breach of contract, the buyer may request repair or a reasonable price reduction; the form of remedy is chosen by the seller.
6.5 The buyer is obliged to return the goods subject to the complaint to the seller in a condition no worse than that of normal use and adequately protected against damage in transit.
6.6 The seller will assess the complaint no later than within 30 days of its delivery. If the complaint is justified, the seller will resolve it within a reasonable period agreed with the buyer.
6.7 Suggestions, complaints and questions regarding complaints can be sent by the buyer to info@torkemotor.eu.
7. Warranty
7.1 The seller provides on the delivered goods a contractual warranty of 12 months from the day of receipt of the goods by the buyer, unless otherwise agreed in an individual contract.
7.2 The warranty does not cover defects which:
- have arisen as a result of normal wear and tear,
- are the result of incorrect use, installation or maintenance contrary to the manufacturer's instructions,
- have arisen as a result of incorrect storage by the buyer,
- were caused by mechanical damage to the goods after their receipt by the buyer,
- have arisen as a result of an unauthorised person interfering with the goods.
8. Withdrawal from the contract
8.1 Withdrawal from the contract is governed by § 344 et seq. of the Slovak Commercial Code. In the case of a material breach of contract, the entitled party may withdraw without undue delay after discovery of the breach. In the case of a non-material breach, the other party must be granted a reasonable additional period for performance; if no remedy is reached even within that period, the entitled party may withdraw.
8.2 Withdrawal from the contract must be communicated in writing; communication by email or another durable medium is also considered a written form.
8.3 The return of the goods and the refund of the paid price will take place without undue delay, no later than within 14 days of effective withdrawal from the contract. The cost of returning the goods to the seller is borne by the party that breached its contractual obligations.
9. Final provisions
9.1 If a separate contract has been concluded for a specific contractual relationship, the agreements contained in it shall take precedence over these T&C. All rights and obligations of the contracting parties not regulated in these T&C are governed by the Slovak Commercial Code.
9.2 All contractual relationships between the parties are governed exclusively by Slovak law; the application of other legal regulations or international conventions (including the Vienna Convention on Contracts for the International Sale of Goods - CISG) is excluded. This choice of law is permissible between businesses under Article 3 of Regulation (EC) No 593/2008 (Rome I).
9.3 The seller reserves the right that only these T&C shall be applied in the contractual relationship.
9.4 The seller does not have a code of conduct.
9.5 Disputes arising from contractual relationships between the contracting parties will be resolved primarily by agreement. If no agreement is reached, the courts of the Slovak Republic have jurisdiction to resolve them.
9.6 The seller reserves the right to amend these T&C. The amended T&C take effect on the day of their publication on the website www.torkemotor.eu; for contractual relationships arising before that day, the version of the T&C in force at the time of conclusion of the contract applies.
T&C effective from: 01.05.2026